Privacy Policy
Privacy Policy
1. Introduction We appreciate your interest in our platform Facenest.de. Protecting your personal data is important to us. Below, we inform you about the collection, processing, and use of your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller Facenest.de Enrico Fischer Sendeweg 2 34246 Vellmar Germany Phone: +49 151 62469037 Email: support@facenest.de
3. Collection and Storage of Personal Data We collect and store the following personal data:
- Name and contact details (email address, phone number, address)
- Login information (username, password)
- Profile pictures, posts, comments
- Location data (if provided by the user)
- IP address, browser information, device data
- Payment information (for paid services)
- SMS and WhatsApp notification settings
- User data for AI-powered features (e.g., post and image generation)
- Support inquiries (e.g., emails or messages to customer support)
4. Purpose of Data Processing We process your data for the following purposes:
- Providing the platform and user accounts
- Enabling communication between users
- Personalizing content
- Analyzing and improving the platform
- Advertising and marketing (only with consent)
- Security and abuse prevention
- Sending SMS and WhatsApp notifications
- Sending newsletters (only with consent)
- AI-generated content creation for users
- Enhancing and training AI functionalities (without direct linkage to personal data)
- Handling support inquiries and technical assistance
5. Legal Basis for Processing The processing of your personal data is based on the following legal grounds:
- Contract fulfillment according to Art. 6(1)(b) GDPR
- Consent according to Art. 6(1)(a) GDPR (e.g., for cookies, newsletters, SMS and WhatsApp notifications, AI-powered content)
- Legitimate interest according to Art. 6(1)(f) GDPR (e.g., platform security, AI improvement)
6. Disclosure of Data to Third Parties We only share personal data with third parties in the following cases:
- Service providers (e.g., hosting providers, payment processors, SMS and WhatsApp services, AI service providers)
- Advertising partners (only with consent)
- Legal obligations
- If required, data transfer to non-EU countries with adequate protection standards
- Third-party providers such as YouTube, OpenAI, Google, and GIPHY for embedded content and media integration
7. Cookies and Tracking Technologies Facenest.de uses cookies and tracking technologies to enhance user experience. You can adjust your cookie settings at any time.
8. Data Retention and Deletion Personal data is only stored as long as necessary for the respective purposes. After legal retention periods expire or upon user request, data will be deleted.
9. User Rights You have the right to:
- Access your stored data
- Rectify incorrect data
- Delete your data
- Restrict processing
- Data portability
- Withdraw your consent
To exercise these rights, contact us at support@facenest.de.
10. Data Security We implement technical and organizational measures to protect your data from unauthorized access, loss, or manipulation. Data transmission is encrypted using SSL/TLS.
11. Newsletters, SMS, and WhatsApp Notifications If you subscribe to our newsletter or SMS/WhatsApp notifications, we will use your contact details for sending messages. You can unsubscribe at any time.
12. Artificial Intelligence (AI) and Automated Processes Facenest.de offers AI-powered features for generating posts and images. Users can voluntarily use these features. The generated content is not used to train AI models with personal data.
13. Protection of Minors If users under 16 years old use the platform, we implement appropriate protective measures. Parents or legal guardians can request information about their child’s data processing.
14. Backup & Disaster Recovery We perform regular backups to prevent data loss. These backups are deleted after a defined period unless legal requirements demand extended storage.
15. Notifications of Data Breaches In the event of a data breach, affected users and relevant authorities will be informed immediately in accordance with Articles 33 and 34 GDPR.
16. Community Guidelines & Reporting Function Users can report content or other users who violate platform rules. The reported data is reviewed and processed only as necessary.
17. Changes to the Privacy Policy We reserve the right to update this privacy policy at any time. The latest version is always available on our website.
Effective Date: February 2025
